by Cooper Climate Control
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Hiring a Contractor
When you’re looking at how to get the most out of every home service call visit, you need to determine precisely what you’re expecting. The best way to do that is to make sure that you’re hiring the right person for the job. Don’t make the mistake of just opening the phone book and picking someone with the largest ad or going online and grabbing the first link from the search engine. In both cases, you’ll probably pay more for those services than you would by doing a little digging.
When looking at how to get the most out of every service visit, you’re going to want to make sure that the person that you’re dealing with is licensed and bonded. This means that should something go wrong either during or after the service visit, you’ll be covered. Keep in mind that many of the problems arise shortly after the service visit ends.
Knowing the Costs Before the Work Begins
Find out how pricing works. If the service technician charges by the hour, you’ll want to make sure that the work can be done in a reasonable amount of time. Otherwise, the technician might happen to take “one hour and ten minutes” to solve your problem, resulting in your paying for two hours of work. If the technician takes breaks, make sure to make a note of those breaks. They can make a difference when it comes time to figuring out how long the job really took to complete.
Preparing Your Home for the Contractor
One way to maximize service call efficiency is to have the unit ready to immediately be worked upon. If you have a refrigerator that isn’t working, have the refrigerator emptied of food and unplugged, as well as pulled away from the wall. You can also disconnect the water line that leads into some refrigerators. This allows the service technician to work on the refrigerator, rather than having to fool around with disconnecting pipes and moving objects.
Asking Questions
When you examine how to get the most out of every service visit, make sure that you ask plenty of questions before the technician arrives. Find out if there’s anything that you can have on hand that might make the process move smoothly. Also, if the technician is working on a piece of equipment that requires occasional cleaning, try to roll that cleaning into the service call, rather than having the technician come out at a later date, charging you for another service call.
Since 1993, Cooper Climate Control has provided quality air conditioning & heating services to residents of Phoenix, AZ and the surrounding areas. To hire one of our Arizona contractors for your next HVAC project, give us a call today.
